General Terms and Conditions
The German version at /agb is the legally authoritative one.
1. Scope
These Terms and Conditions apply to all services, sessions, workshops, courses and the use of facilities offered by Stepping Into, regardless of location, time or manner in which they are conducted, unless otherwise agreed in writing.
2. Liability
2.1 Participation in any offering of Stepping Into and the use of hired facilities is at the participant's own responsibility.
2.2 No liability is assumed for personal belongings brought to the premises, in particular valuables.
2.3 By booking, paying for or participating in any service, each participant confirms that they act on their own responsibility and are fully responsible for their physical and psychological condition.
2.4 Stepping Into makes no guarantees regarding specific outcomes or results.
2.5 Participants are advised to consult a licensed medical professional prior to participation in cases of acute or chronic physical or psychological conditions. Stepping Into reserves the right to request appropriate confirmation of fitness for participation if necessary.
3. Medical Disclaimer
3.1 The services offered, including Chi Nei Tsang, Contakids, workshops and other body-oriented or awareness-based practices, are not medical or psychological services.
3.2 The provider is not a licensed medical doctor, psychologist or psychotherapist unless explicitly stated otherwise.
3.3 The services offered do not provide medical diagnosis or medical advice and do not replace consultation with a licensed healthcare professional.
3.4 Each participant is solely responsible for seeking appropriate professional support where necessary.
3.5 By booking or participating, the participant confirms understanding the nature of the services and accepts full responsibility for their own well-being.
4. Cancellation Policy (Chi Nei Tsang / Contakids / Workshops)
4.1 Appointments or participation may be cancelled or rescheduled free of charge up to 48 hours before the scheduled start time.
4.2 Cancellations made less than 24 hours before the appointment will be charged 50% of the session fee.
4.3 In the event of a no-show without prior notice, the full session fee will be charged.
4.4 Health and well-being take priority. Please inform as early as possible in case of cancellation. In cases of sudden illness, the first short-notice cancellation will not be charged.
4.5 If the first day of the menstrual cycle requires rest, the appointment may be cancelled with awareness. Early communication is appreciated.
4.6 Delays of up to 15 minutes are tolerated. If no participant has arrived within this time and no cancellation has been received via phone call or message, the appointment will be considered a no-show.